Our Quality Policy

As Tora Group, we take pride in being one of the leading companies in the waterproofing and roofing solutions sector since 1997. Our company, while serving more than 30 countries worldwide, has adopted the principle of maintaining the highest quality standards and prioritizing customer satisfaction at all times. Our quality policies reflect not only the way we conduct business but also our perspective towards the industry and our customers.

Our goal is to ensure superior quality in every project, instilling trust in our customers and providing solutions that exceed their expectations. In this direction, by adopting a philosophy of continuous improvement in our business processes, we aim to further strengthen our position in the sector with innovative approaches and high-quality standards. In this highly competitive industry, our primary goals are to enhance our quality day by day and to maintain our customer-oriented service approach in line with these goals.

One of the cornerstones of our quality policy is to recruit qualified human resources suitable for the job and to utilize this resource in the most efficient way. To develop the knowledge and competencies of our workforce, we provide continuous and planned training to our employees, aiming to maximize their skills and qualifications. The care we take in our training and development processes not only elevates the success level of our employees but also of our company.

As Tora Group, to guarantee quality and customer satisfaction in every project, we place great emphasis not only on our products and services but also on the way we work. We adopt a transparent, planned, and disciplined working culture to increase efficiency and continuously improve our processes. With this approach, we continue to stand out as a reliable and strong company in the sector, offering the most suitable solutions to meet the expectations of our customers and business partners.

Our quality policy is to produce high-performance solutions that meet all industry standards, with honesty, transparency, and customer satisfaction at the core, and to always be a reliable business partner. In line with this, we continuously develop our work and aim to advance our quality approach, reinforcing our leadership position in the sector.